Report form

In the event of a serious technical problem with the hotel, a system called uberdown comes into play. Selected individuals (including the Moderators and staff at Uber) have access to a web-based form, where they can report critical disruptions to the service. While you are working a shift as Moderator it is your responsibility to report major problems promptly.

1. First check the STATUS TOOL in Housekeeping - /manage/.
   
2. If you see any RED ERROR, there is most likely a problem. This may not always be accurate.
   
3. If you are certain there is a problem, use the form below to report it.
4. Allow up to 15 minutes for us to resolve the problem before reporting it. If Roy is aware of the problem, then no need to report it.
   Always be short and descriptive, and never spam this system. One report will suffice.

UBERDOWN REPORT WAS SUBMITTED! Thank you.